Casterland Is Open For Business, So That You Can Be Too.
To our valued customers, In this challenging time, we at Casterland are reaching out to let you know that we're here to keep you moving. We hope that you, your families, and your staff are keeping well and staying healthy.
In light of recent changes with the COVID-19 situation in Canada and across the world, we would like to reassure you, our customers, and the greater Caster Community that we remain open for business to support you for all your mobility needs, big and small.
Casterland is part of a network of businesses that provides direct support to the critical infrastructure sectors of our economy. This includes hospital networks and the medical supply chain, critical manufacturing, food and agriculture, telecommunication, transportation and defence. As a distributor of industrial wheels and casters, Casterland is considered an essential business and will remain open to provide direct support to this critical network and all of you, our customers.
Under the leadership of our director Dr. Adrianna Hanson ND, Casterland has established a safety protocol, working closely with the Managers at each of our store locations to ensure that we can still serve you while maintaining safety for both our staff and customers.
We welcome all inquiries and will do our very best to support all of you, our customers, as we overcome these difficult times together.
Shipping on online orders
Given the essential nature of our business, we are here and available to serve you throughout this challenging time. Our shipping partners, Canada Post and Purolator, are providing regular service so that we can serve you without delays. We are open for business, shipping daily, with rigorous safety precautions in place for staff and customers.
We've set up a customer-safe greeting area at the front door of each store so that we can safely serve you when you come in to visit us.
Each store is equipped with medical-grade cleaning supplies, which all of our staff are using regularly to disinfect any high-touch surfaces and objects. Our in-store staff are also practicing safe physical distancing amongst themselves and customers... so we know you won't hold it against us when we skip the hugs this time!
Contact-less Pick Up
No need to wait in-store, if you call us ahead of your visit, we'll prepare your order for pick up from our new contact-less "Customer Pick Up" zones.
Contact us or place your order online and get personal instructions for the contact-less pick up at your local Casterland.